Chubbable is committed to preserving the privacy of all visitors to [chubbable.com] (“our website”). This privacy statement relates to our practices in connection with our website and is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our services. Chubbable fully respects your right to privacy. We will not collect personal information/personal data about you when you visit our website unless you choose to provide that information.
By using this site, you consent to the collection and use of your information under the terms of this privacy statement which is in accordance with the Data Protection Acts 1988 to 2018, the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011 and the EU General Data Protection Regulation (GDPR). Please read the following privacy statement to understand how we use and protect the information that you choose to provide to us.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Chubbable (the “Site”).
Consent to Use of Data and Data Protection
Data protection is a matter of trust and your trust is important to us. So that you can feel secure when visiting our website, we strictly observe the statutory regulations in processing your person-specific data and we would like to inform you here about our data acquisition and data utilization. The following data-protection statement explains to you which data is collected from you on our websites, which parts of this data we process and use and in which way, and to whom you can turn with any concerns or requests.
Body Responsible, and Rights of Those Affected
The body responsible for the acquisition, processing and utilization of your person-specific data, in the sense of the General Data Protection Law is Chubbable (hereinafter referred to as “We”, “Us”, “Chubbable”, “chubbable.com“, the Site”), as the body responsible.
Chubbable can be reached by you via the Contact Us Form.
When you place an order through the Site, subscribed to our newsletter, opted-in to our marketing & promotions, we will maintain your information for our records unless and until you ask us to delete this information.
You can request, at any time and free of charge, information about your data stored by us, and can exercise your right to correction, blockage or deletion of your data. To this end you can make use of the previously mentioned contact options.
Should you object to the acquisition, processing or utilization of your data by Chubbable in keeping with the stipulations of these data-protection provisions, whether entirely or for individual measures, you can send your objection, again by using the previously mentioned contact options.
Acquisition, Processing and Utilization of Person-Specific Data
Person-specific data describes details relating to the actual or personal relationships of a specific or identifiable natural person. Such details include, for example, your name, your telephone number, your address, and all existing data that you disclose to us during registration and when opening your customer account, subsribing to our newsletter, opting-in to our marketing and promotions.
User Account
For each user who registers with us via the “Register” function, we set up a user account, i.e. password-protected, direct access to his or her existing data stored by us. This allows you, amongst other things, to view your already-concluded, still open and recently sent orders, service subscription. or to manage your personal data and the newsletter.
Setup of the Customer Account
The following data must be given during the registration for a user account (obligatory disclosures):
- Your E-mail Address
- Your First Name
- Your Last Name
- Your Password
- Your consent to receive our weekly newsletter (news, updates & promotions)
Your invoice and delivery address need not be given until you order something. For your order we need your correct name, and delivery address. We also need your e-mail address so that we can confirm receipt of your order and its dispatch, and so that we can communicate with you in general. We also use your e-mail address to identify you (as a log-in name), when you visit your customer account.
Use of the Customer Account
You can use your user account to log-in to the various sections of our website. You can use the customer account to log-in to the store and services section of the site. We will only pass on your data to these website section if you log in there. The passing on of data will then only take place with your consent, which you can give during the respective log-in process. If you do not log out of your customer account, you will automatically remain logged in. This function enables you to use part of our services (e.g. Ordered Items) even without having to log-in to the customer account again. For security reasons, however, you are asked to give your password again if, for example, your personal data is to be altered or if you would like to place an order.
How do we use your information?
We collect, store and process your data for the entire processing of your purchase, including any subsequent guarantee claims, the technical administration, our own marketing purposes and to prevent criminal offences and fraud. Your person-specific data is only passed on to third parties to the extent that this is legally permissible, including the purpose of processing the contract or for invoicing, for marketing or if you have previously consented to this. When processing orders, for example, the service companies used by us (transport companies, logistics companies, payment gateways) are sent the data they require for processing and concluding orders. The data passed on to our service providers in this context may only be used by them for fulfilling their duties.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products.
- To follow up with them after correspondence (live chat, email or phone inquiries).
Use of Your Data for Advertising Purposes
Apart from the processing of your data for settlement of your purchase at Chubbable, we also use your data for the following purposes: to permanently improve your purchase experience and for making this site more user-friendly and individual for you; to communicate with you about your orders, and about certain products or marketing campaigns; and to recommend products or services that might interest you.
To this end we use the information available, such as confirmations of receipts and reading confirmation of emails, information on the terminal device used by you, your connection to the Internet, operating system and platform, date and time of the visit to the home page, or products that you have looked at, as well as information that we have received from you (including automatically transferred or generated information). Apart from this we also make use of your order history.
The utilization of your person-specific data for advertising purposes can be objected to at any time, whether all-in-all or as regards individual measures, without additional cost. Notification in text form sent by one of the contact options given above (via Contact Form) is sufficient for this purpose.
Newsletter
For sending the Newsletter we make use of the e-mail address given by you and for this we need your confirmation that, as the owner of the e-mail address, you consent to its receipt.
Should you later decide that you no longer want to receive a newsletter from us, you can object to this at any time without thereby incurring any other costs. Notification in text form sent by one of the contact options (via Contact Form) is sufficient for this purpose. There is, of course, also a cancellation or unsubscribe link in every newsletter you received.
Contact Us From
When you inquire of something via the site’s Contact Form, we need your consent that our website will temporarily store your submitted information so they we can respond to your inquiries.
Data Breach
We will take the following responsive action, should a data breach occur:
- We will notify you via email within 3 working days.
- We will notify the users via in-site notification 3 working days.
Cookie Policy for Chubbable
The acceptance of cookies is not a prerequisite to access our website. We draw your attention, however, to the fact that our website and service has only limited functionality, if you do not allow us to place cookies.
What Are Cookies?
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
Which cookies are used by Chubbable?
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Our site uses cookies to:
- Make our site work
- Collect anonymous data on how users navigate our site, which helps us to improve it
- Allow you to share our content on social networks
- To help us provide relevant advertising to those who may be interested in it.
We do not use cookies to:
- Collect any personally identifiable information
- Pass personal identifiable data to third parties.
Tracking Cookies
Most of the cookies used by us are automatically deleted from your hard disk at the end of the browser session (hence the term “session cookies”). Session cookies are needed, for example, to make the shopping-basket function available to you over several pages. In addition to these we also make use of cookies that remain on your hard disk. On a subsequent visit it is then automatically recognized that you have previously visited us, and we know which input and settings you prefer. The sole purpose of these cookies is to make surfing with us as comfortable as possible for you.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
What cookies the site will use and for what purposes?
We have set 4 diffirent categories for the cookies used on our site;
- Strictly Necessary Cookies
- Functional Cookies
- Performance Cookies
- Advertising Cookies
Each of these categories is explained below along with details of the specific cookies used, though within each category we may use additional or alternative cookies at any time.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance cookies or advertising cookies.
Cookie Categories
A. Strictly Necessary Cookies
These are essential for our site to work, for example ordering a product.
- We need this cookie to set and remember the chosen currency on the site.
- Used for choosing the chosen language on the site.
B. Functional cookies
These enhance your experience whilst using the site by recognising you when you return to our site, for example, by remembering accessibility preferences.
We use the following functional cookies on our site:
- To determine if the user is happy to accept cookies on the website.
- Records how many times the cookie message has been shown.
C. Performance cookies
We use Google Analytics to get insights about our site’s traffic. For more information about Google’s Privacy & Terms, please click here.
- Google Analytics (_ga) – Used to distinguish users.
- Google Analytics (_gid) – Used to distinguish users.
- Google Analytics (_gat) – Used to throttle request rate.
- Social Media Share Buttons (Twitter, Facebook, Google Plus) – Used to display the social sharing buttons for the add this functionality
D. Third party cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
If you go to a page on our website that contains embedded content you may be sent cookies from these websites, for example YouTube videos, Google maps, G+ Buttons, reCaptcha, Facebook and Twitter. We do not control the setting of these cookies, so we suggest you check the third party website for more information about their cookies and how to manage them.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including; Facebook, Twitter and Google Plus will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
We use Google Adsense to display ads on this site. To read more about Google Adsense Cookies, please read “How AdSense uses cookies” and the types of cookies used by Google on this page under “Advertising”.
Controlling the Use of Cookies
Most Internet Browsers automatically accept cookies unless you change your browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the “options” or “preferences” menu of your Internet Browsers.
Please note however that if you set your Internet Browsers preferences to block all cookies, you may not be able to access all or parts of our site. Unless you have adjusted your Internet Browsers settings to block cookies, our site will set cookies.
Where to Find Cookie Settings
For Google Chrome
Launch Google Chrome and type this in the address bar:
chrome://settings/content/cookies
For Mozilla Firefox
Launch Firefox and type this in the address bar:
about:preferences#privacy
Our Advertising Partners
Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners includes:
- Amazon
While each of these advertising partners has their own Privacy Policy for their site, an updated and hyperlinked resource is maintained here:
These third-party ad servers or ad networks use technology in their respective advertisements and links that appear on chubbable.com and which are sent directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by our site’s third-party ad networks to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on the site. chubbable.com has no access to or control over these cookies that are used by third-party advertisers.
Further more:
Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website or other websites.
Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting http://www.aboutads.info/.
Third Party Privacy Policies
You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. chubbable.com’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. You may find a comprehensive listing of these privacy policies and their links here: Privacy Policy Links. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?
Children’s Information
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. chubbable.com does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that chubbable.com has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.
Online Privacy Policy Only
This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our privacy policy and agree to its terms.
Update
This Privacy Policy was last updated on: Friday, May 25, 2018.
Should we update, amend or make any changes to our privacy policy, those changes will be posted here.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
Chubbable
Email: Via Contact Form